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⭐ Rated 4.0 / 5 on Trustpilot

Based on verified patient reviews

Charlie Pease

April 15, 2026

Superb care, communication and aftercare. The support provided has been incredibly helpful.

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Charlie Pease

Steve G

April 15, 2026

I recently visited for an ADHD assessment and was really impressed by the care provided. I felt heard, supported and at ease.

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Steve G

Gee

April 15, 2026

I loved my experience here. I felt like all of my troubles were resolved and I was put at ease through every step.

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Gee

⭐ Rated 4.0 / 5 on Trustpilot

Based on verified patient reviews

G
Gee
★★★★★

I loved my experience here. I felt like all of my troubles were resolved and I was put at ease through every step.

S
Steve G
★★★★★

I recently visited for an ADHD assessment and was really impressed by the care provided. I felt heard, supported and at ease.

C
Charlie Pease
★★★★★

Superb care, communication and aftercare. The support provided has been incredibly helpful.

The Trust We’ve Earned

We take pride in the trust our clients place in us. Here’s what they have to say about their experience and our commitment to quality.

5.0
Based on 103 reviews
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Steve G
17:33 16 Oct 25
I felt safe to express my feelings in times of vulnerability and struggle and i am really grateful
that i came here and managed to improve my life and habits which has made me happier overall
Claire Chafer
19:14 14 Oct 25
I’m so happy that I found My Solution Wellbeing for my son. I contacted them and after a few questions from the lovely team about what’s going on, he was matched with Charanjeet and booked in for his first session the following week. It’s clear that she has a real passion for what she does and genuinely cares about the people she helps. My son says that she is a great person and she is making the counselling process easier for him. Which is brilliant.
maeesa ebrahim
13:08 14 Oct 25
i had a good session here, would definitely continue and i would definitely recommend to anyone who needs it. extremely helpful staff and they’re very kind really enjoyed my experience.
B Gill
12:21 14 Oct 25
I have seen Nindie for a few weeks now and can honestly say it was the best decision I have made. She was so welcoming and made me feel at ease and very comfortable to open up since day 1. There is no judgement and she takes time to understand and support me through my personal growth journey, providing techniques which can be applied day to day. She is very understanding and supportive and I would highly recommend her.
Gee
10:37 14 Oct 25
Good service and support provided where my personal experience was nothing but amazing and helped me to overcome my fears and problems
Hiba Elmishri
10:32 14 Oct 25
Really helpful and solved the specific issues i was facing all whilst feeling like a caring and safe space where i could openly express how i felt. i really recommend to anyone who’s going through something and wants help as you’ll be supported here
Sharon Perkins
12:00 11 Oct 25
My 13 yr old daughter has been coming to see Nuha for 3 months now, to help with anxiety and other issues that have affected her school attendance and sleep. From day one Nuha has been nothing but kind, helpful and extremely knowledgeable, she said that she would definitely be able to help my daughter, and she wasnt wrong! Started with weekly sessions that have now dropped to every 2 weeks, my daughter is doing amazingly well, her mental health has improved so much, and shes back in school full time. My daughter loves her and really looks forward to her sessions. A massive thank you and I hugely recommend Nuha.
Steven Bostock
14:31 03 Oct 25
My partner and I were struggling with a few aspects of our relatively new relationship,which was close to coming to an end.
We both decided to give therapy/counselling a go, which is when we were partnered up with Dipa at MSW.
This was at the start of the year,it's now October and I'm so pleased to say that with Dipa's understanding, compassion,empathy and solid support, we're feeling so secure in our relationship and the future is once again looking bright. So much so that our wedding plans are back on track.
Dipa will be at the top of the guest list 😁.
This process has proved that therapy can work for anyone, but you must be dedicated and trust your counsellor.
Dipa, I can not thank you enough. Not only did you get the relationship back on track, you really helped me to build myself back up to the point where I feel strong enough to tackle anything that life throws at me.
Kyle Boddy
15:36 02 Oct 25
Me and my partner had some sessions with santosh, she was a lovely lady super friendly,understanding and kind. She really helped our relationship do a complete 180. I would a hindred percent recommend.
Ms. Sophia is an exceptionally kind and empathetic person who truly cares about her patients. She listens attentively and creates a safe atmosphere that makes it easy to open up. Thanks to therapy with her, I was able to organize my thoughts and gain a new perspective on many things. I can wholeheartedly say that Ms. Sophia is a therapist truly worth recommending.
Sophia has been absolutely amazing in supporting my young person. From the very start, she created a safe, understanding, and encouraging space which has really helped them to open up and make such wonderful progress.

Sophia is patient, professional, and genuinely cares, and it’s been clear throughout that she is fully committed to helping them grow and move forward.

I’m so grateful for the guidance and support Sophia has provided—it’s made such a difference. I would highly recommend My Solution Wellbeing Counselling to anyone looking for the right support.
ARIANA AHMED
19:41 27 Sep 25
I was very nervous from the beginning, however after my first session with Jaz I immediately felt at ease , she made me feel comfortable and safe . Her persona is so welcoming . I feel like I’m talking to a friend. I leave our sessions having a different outlook on certain things ever time !
kristina bobokova
08:19 27 Sep 25
I have been considering therapy for such a long time and wasn’t really sure it is the right thing for me to do. But when I have finally opened to the idea of counselling, I found Jaz. Jaz has been very supportive and makes me feel safe enough to express how I feel, she has been nothing but highly professional but also is able to treat me highly on personal level. Sessions with her doesn’t feel like Im talking to someone who is there just to the the job, but more like Im there with someone who cares and listens. I have been seeing Jaz for quite some time, and I am glad that I have chosed her as my councillor, one of the best decisions I have made for myself.
J S
13:55 23 Sep 25
Working with Jackie has been an incredibly supportiveexperience. She helped me feel safe enough to explore my attachment patterns and guided me through understanding where some of my struggles came from. Her compassion and insight gave me the space to reflect without judgement, and I’ve started to appreciate myself in ways I never thought possible. I feel more connected, more confident, and more accepting of who I am. I’m so grateful for the steady support, warmth, and encouragement she has shown me on this journey.
Matthew Goodall
11:44 23 Sep 25
My solution has been truly incredible in the way they have helped and cared for me since coming into the service . My counsellor Cara has been amazing , making a safe space for me to open up and talk about the issues I've been facing. Her lovely warm aura , her reassuring smile and her depth and wealth of knowledge is truly second to none and I am so glad I made the decision to come back into counselling as it means I get to benefit from her brilliance !
Bex Francis-Steele
18:57 13 Sep 25
I am so grateful for the support I received through this counselling service. From the very beginning, I felt genuinely heard, understood, and supported every step of the way. The guidance and tools I’ve gained have not only helped me to manage my anxiety but have also completely changed my outlook on life. I now feel more positive, confident, and capable of handling challenges without becoming overwhelmed or burnt out. This process has truly given me a way forward, and I couldn’t be more thankful for the difference it has made in my wellbeing. Would not hesitate to recommend this service. Thank you Pav, you helped me get my life back.
Ella Downs
19:59 06 Sep 25
ive been attending counselling here for nearly a year now and I honestly can't express how grateful I am for the experience. when i first began, i was in a very low place, struggling with self esteem and family issues and just feeling completely off track in my life. working with Sally, my counsellor, has been life changing. she has always been warm, welcoming, and incredibly validating. from the beginning, i felt safe and understood, which made it so much easier for me to open up and work through what I was going through. knowing that I was speaking to a professional who genuinely listened and offered thoughtful guidance made a huge difference. now i feel so much more like myself again. my mood, my confidence, and my general outlook have all improved significantly. ive even reached the point where i feel i don’t need to attend sessions as often, simply because I’m doing so much better. if you're considering counselling, I can't recommend this place, and Sally in particular, enough. it has truly helped me get back on track.
Hamzah Khan
17:05 18 Aug 25
Veer was incredible with me. Nice to find someone who I get on with so well. He was very welcoming and always a pleasure to talk to. I left every session feeling so much better. Thanks and I won’t forget what you’ve done for me.
Keith Newlove
13:35 15 Aug 25
Have been having regular counselling sessions with Ben at My Solutions Well Being. It is a huge help with my anxiety and bouts of depression. Just knowing there is an outlet where I can talk freely is incredibly helpful. I would highly recommend this service.
Poppy Marello
11:47 15 Aug 25
Counselling with Jaz is something I will forever be grateful for. She has a way of making you feel extremely comfortable with being vulnerable - which is something I've never really experienced before. She's very fair, but direct. Caring, but honest. I've tried counselling in the past and just assumed it was something that wasn't for me. But counselling with Jaz has changed that. I've already recommended her to multiple people, and will continue to!
Louise Irene
11:33 12 Aug 25
Sharon is fantastic and really helped me through a significant life change. She asked very pertinent questions which made me reconsider things in ways which my family and friends could not. It was great to have an outsider and a professionals perspective on everything. After a few months of therapy with Sharon I feel like myself again and am ready to be the best version of me. Sharon is incredibly warm and was easy to talk to from the first session. Thank you so much!
Nikki
18:15 30 Jul 25
I’ve had 5 sessions with Jaz now and she is fantastic! She has helped me unpack and make sense of some things in a really gentle way and I now feel much clearer and less confused about the points we worked through. Jaz is such a lovely, kind and down to earth person too, making you feel safe during the sessions….she really is very good at what she does. I highly recommend. Thanks again Jaz!
G G
10:53 26 Jul 25
Dipa has been the kindest and most supportive therapist. She has given me the tools to be able to move forward on my journey with my head held high. Would highly recommend as she is so passionate and highly skilled in her field of expertise.
Caron Hutchinson
19:13 24 Jul 25
Made an enquiry via the online chat function and was contacted within an hour. We were offered a choice of appointments including weekends which makes things so much easier as I’m in full time employment. Nindie contacted us that day to introduce herself and give all the relevant information for our upcoming appointment.
Nindie made us at ease straight away, stayed neutral and compassionate at all times. She made no Judgments and listen to both myself and my partner and offered guidance and tools so we could work through our issues together.
Paul Salisbury
07:42 17 Jul 25
I have just completed a course of counselling with Grace and can honestly say it has been life-changing. Grace has shown empathy, intelligence and understanding and created a safe space for me to explore several issues.
Miriam A.
13:05 13 Jul 25
This was my first counselling session with Veer. I felt welcomed and at ease from the beginning, as Veer was very kind and created a safe, non-judgemental space for me to speak openly. He listened attentively and showed genuine empathy, which helped me feel comfortable sharing my thoughts. Even tho it was just one session i felt relief being about to talk about my feelings.

Thank you so much Veer 🙂
Caroline Davies
16:08 07 Jul 25
I have been seeing Di for about 3 months and can honestly say it was the best decision I have made. Di is an extremely competent and experienced Therapist and I really feel that I am making improvements in my thought processes and other issues I am working on. I feel that it is very important that you and your therapist “Gel” in order to benefit as much as possible from the sessions. I definitely “Gel” with Di. I wouldn’t hesitate to recommend her and I really value her input.
Andrew Lennard
15:53 07 Jul 25
I worked with Santosh after feeling overwhelmed with balancing a difficult work situation, family life and self doubt. I felt the issues were very isolated to the last couple of years and was sceptical of starting the timeline process- going right back to my first memories but it did definitely help and it was definitely the right process. I am quite a self aware person but talking it through in detail and having someone understand the situations and help put things in order was definitely useful. During the course I really felt things becoming much easier in day to day life and since finishing I feel that balance I was after has returned. I've come away with mechanisms to ensure situations don't happen again and if they do, better ways to deal with them. I didn't really think I needed the therapy but I'm so glad I did it and would recommend people get in touch if they even begin to feel it might be useful, it's well worth it.
Salman Fairoos
17:36 05 Jul 25
I’ve never been one to open up to people, but my weekly sessions with Sophia have changed that. For the first time, I’ve been able to express my feelings honestly and feel truly heard. She has helped me reignite dreams I thought I had buried long ago.

For so long, I was convinced I wasn’t strong enough or good enough — but Sophia has opened my eyes. Her insight, empathy, and wisdom have given me the confidence to believe in my own potential again.

Working with her has been nothing short of transformative. My sessions with Sophia are one of the greatest things I’ve ever done for myself, and I will always be grateful.
Jake Pankhurst
20:32 04 Jul 25
Grace has been a wonderful support to me since I started my sessions with her in April.
I feel like I have known her for years and have found my sessions incredibly helpful.
Joanne Angrave
06:35 04 Jul 25
Our 13 year old son has been seeing Sophia for a few months now after his previous counsellor left MSW. At first he struggled with the change but now realises that he does benefit from his sessions and can be open and honest with her. She is happy to listen to any concerns we have and is always professional, kind and supportive.
Rubycleans
15:35 03 Jul 25
Sharon and my solution wellbeing were absolutely great. I managed to make an appointment and was seen very quickly, and Sharon really made me comfortable and at ease during every session. She was incredibly understanding and helpful when I came to her when my worries. Highly recommend both Sharon and my solution wellbeing as a whole:)
Melanie Drinkwater
14:15 26 Jun 25
Grace is amazing! I came in with horrible stress and anxiety and everything is now more manageable thanks to Grace's support. I leave every session with a better outlook and understanding of my own mental state.
She has helped me get control over my life, I couldn't recommend her or my solutions wellbeing enough. They're incredible!
Casa Satori
08:29 23 Jun 25
I had several sessions with Lynsey and found them to be very helpful in working through my trauma related issues. She was very easy to talk with and had some very useful steps for me to work through to better understand the issues. I felt as though a weight had been lifted after years of carrying emotional burden. I'd highly recommend booking with Lynsey as her approach just makes things seem much clearer and easier to manage. She's kind, caring and professional and you'll be instantly put at ease during what can be quite a daunting process but she helped me get there. Thank you Lynsey ❤️
JO CARVELL
10:48 18 Jun 25
I had the pleasure of working with Sharon for 5 sessions. It was my first experience with counselling, and I felt quite nervous at first.
Sharon's gentle approach to assessment and caring nature quickly put me at ease, and I began to look forward to our sessions. The entire experience was enlightening, and I would gladly return to Sharon for more sessions if I ever needed to explore new issues.
I can't recommend her highly enough; she truly understood me and helped me reflect on aspects of myself that I had previously overlooked. She provided me with thought-provoking strategies to tackle the dilemmas I was facing, and I'm pleased to say that, with the support that Sharon gave me, I'm progressing very well with the decisions that I made. Although my time with Sharon was brief, I'm very thankful for it.
Dev Mistry
21:20 11 Jun 25
I can’t recommend Jag enough. From the very first session, she made me feel completely at ease. I used to worry about what I’d talk about in therapy, but with Jag, the conversations flowed so naturally. She has a calming presence and a way of gently guiding the discussion that made it easy for me to open up and talk through things I’d been holding in for years.

Thanks to her support, I’ve gained so much clarity and feel lighter, more grounded, and more in control of my emotions. She helped me understand myself better and gave me the tools to move forward with more confidence.

If you’re thinking about starting therapy, Jag is an incredible therapist—warm, intuitive, and truly supportive. I’m so grateful I found her
Charlotte Selby
15:29 07 Jun 25
For anyone who is able to work with sharon, know that you are incredibly patient, kind, and caring hands.

I had the honour of working with her for a year on a patient/therapist basis and I could not have asked for better support.

I work well with visuals to explain situations I'm experiencing and she had no trouble at working with and expanding visuals as I worked through things with her.

I'm actually really sad to move on (even though that is obviously a good thing!)

She's absolutely brilliant and deserves every bit of praise that can be given to her!
Graham Hughes
10:42 05 Jun 25
I finally broke away from a toxic relationship and didn’t know how to rebuild myself. This team created a safe space for me to heal from my trauma- thank you My Solution Wellbeing- I would highly recommend how you have helped me to empower myself
Georgina Squire
15:07 28 May 25
Myself and my partner found Lynsey to be very approachable and easy to talk to. She helped us to feel comfortable having difficult conversations and offered support in helping with mental health. Unfortunately we couldn't continue sessions due to work and busy life schedules but I would highly recommend Lynsey for counselling if anyone was looking.
Sonia Riyait
17:58 19 May 25
What a wonderful service provided by Jag at My Solution Wellbeing (Leicester)! If it wasn't for her I would still be struggling with my mental health. In just a few sessions she helped to unravel my thoughts, provided a safe and nurturing environment for me to open up and gave me solutions to take forward. She's also incredibly warm, extremely knowledgeable and an excellent listener which are crucial qualities in an effective counsellor. If you're ever considering getting counselling, please try this service! You won't be disappointed.
Rohan
16:08 10 Mar 25
I would like to thank Diane for helping me and supporting my personal growth. She is so easy to talk to and creates a very calm and safe environment for you to open up in. She supported me with overcoming addiction by implementing a clear and easy to follow structure which worked very well for me and still does. At first I was a little bit reluctant about therapy, but after my first session with Diane the weight that had been lifted off my shoulders was amazing and I was back every week. For anyone struggling with addiction of any sort or just need someone to listen, I would highly recommend MySolution Wellbeing. Thank you so much Diane 🙂
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